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1.

図書
図書
1. Innovative quick response programs in logistics and supply chain management
T.C. Edwin Cheng, Tsan-Ming Choi (eds.)
出版情報: Berlin : Springer, c2010
シリーズ名: International handbooks on information systems
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2.

図書
図書
2. Services marketing : integrating customer focus across the firm. 4th ed
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
出版情報: Boston : McGraw-Hill/Irwin, c2006
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3.

図書
図書
3. The innovator's dilemma : when new technologies cause great firms to fail
Clayton M. Christensen
出版情報: Boston, Mass. : Harvard Business School Press, c1997
シリーズ名: The management of innovation and change series
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